© Copyright Fletcher Challenge Employees Credit Union 2004

People Helping People

Credit Unions are owned by members for members, therefore their focus is totally on the members they serve. This explains why more and more people are realising that Credit Unions are a viable and competitive alternative in today's financial system.

When dealing with members, a Credit Union will:

Take appropriate steps to ensure members have the capacity to repay loans

Encourage members to stand for office and ensure all members have a reasonable opportunity to vote

Provide members with accurate and relevant information

Respect members' privacy

Ensure members have reasonable access to services

Seek to minimise members' exposure to risk

Enhanced member services e.g. telephone banking

Act with prudence and in the long-term interests of members